Zip Zap IT Certifies to new ISO 9001:2015 Standards
November 30, 2016 Filed in: Certification
Zip Zap IT Solutions Certifies to new ISO 9001:2015 Standards
Manassas, VA – November 30, 2016 – Zip Zap IT Solutions (www.zipzapsolutions.com) a HubZone certified small business and a leading Information Technology (IT) solutions in the public sector, announced today that it has successfully certified to the new ISO 9001:2015 standards.
In early 2016, Marwan Abu-Fadel, ZipZap IT’s President and IT Director, made the strategic decision to bring ISO 9001:2015 specifies requirements for a quality management system when an organization:
a) Needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
b) Aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
“The ZipZap IT quality team spent the last 8 months providing organizational guidance in relation to the certification requirements. Additionally, after a week of going through our quality management systems, our third party auditors from Perry Johnson Registrars, Inc. concluded that Zip Zap IT's management systems met all of the requirements and certified our organization to be ISO 9001:2015” said Mr. Abu-Fadel.
Major changes to the ISO standards include an increased focus on continuous improvement, which helps ensure a more integrated global focus on improvement initiatives with a specific focus on improving the Zip Zap IT's design and development and end-user customer satisfaction. Leadership and management commitment are also new areas of increased focus in the new ISO 9001:2015 standards. Increasing Zip Zap IT’s focus in these areas will help ensure accountability at all levels of the organization and facilitate the transition of top-level goals into tactical level action plans.
“Risk management and data-driven decision-making have long been a part of Zip Zap IT's philosophy, and these progressive philosophies were also incorporated into the latest ISO standards. These philosophies, which are already part of Zip Zap IT’s daily culture, assist in the identification, managing, monitoring and reduction of overall business risks. Finally, an increased focus on performance measurement and organizational behavior will help to create value for our customers and employees,” added Mr. Abu-Fadel.
Zip Zap IT Solutions is proud to be one of the first technology firms in the United States to achieve certification to the new 2015 standards.
About ZipZap IT Solutions:
Zip Zap IT Solutions is a leader in developing and delivering high quality, innovative, enterprise business solutions. Since 2006 Zip Zap IT has kept customers at the forefront of innovation. By mastering technology and project delivery, we implement and constantly improve information technology (IT) designs that marry security and simplicity. For more information visit www.zipzapsolutions.com.